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Return Policy

We’re pleased to provide all our customers with a no-hassle return policy.

If you’re not entirely happy with your order, Thuggies will gladly offer a full refund for items that are returned within 45 days of receipt.

Please email us at info@thuggies.ca with your order number.

If you would like a different item or size, please contact us and we'll make it right.

Please keep in mind that we may not always carry large quantities or every size, therefore, we cannot process exchanges.

Any costs associated with returning an item will be the responsibility of the customer. Thuggies is not responsible for customers’ returns that are not received, we recommend shipping with a tracking number and insurance.

If you have any further questions about your order please email info@thuggies.ca

DO NOT USE UPS, IT COULD RESULT IN ADDITIONAL FEES THAT WILL NOT BE REFUNDED.